Programme

First guided learning session:
Preparing Revenue Assurance for new services, content, convergence and IP

• New business models and planning new structures to cope with increased complexity
• Different approaches for a variety of new products
• Assurance for third party reporting arrangements for services and content
• Automation of RA monitoring and reporting

Ola Akibola
Senior Consultant
CONNECTIVA SYSTEMS

Developing the ties between Revenue Assurance and Service Assurance as telecoms moves toward high value media content

Best practices in evolving Revenue Assurance: pushing your programme forward

Guided session:                                 
Tackling Revenue Assurance within your company from an end-to-end perspective

• What we see as current practice in Revenue Assurance today
• How to measure the benefit of Revenue Assurance more precisely
• Creating sustainable Revenue Assurance
• Who should ‘live the idea’ of Revenue Assurance in your company?

Operator Panel:                  
Broadening the remit of Revenue Assurance into fraud, regulatory compliance, and other areas of revenue

• Exploring key tools, methods, organisational approaches and objectives
• Gaining commercial advantage for the company through an expansion in the role of the Revenue Assurance team
• Judging appropriateness and the supporting business case for adding additional domains

Guided session:
Establishing KPIs for an effective Revenue Assurance function

• Defining and understanding your revenue chains and key weakness points for a focused Revenue Assurance approach
• Implementing the ‘right’ set of measures as a key success factor for an effective Revenue Assurance function
• Selecting the key methods for financial leakage quantification, reporting and presenting the results.
  

Closing case study:                           
Revenue integrity and assurance in Telefonica o2 Czech Republic a.s

• Introduction to the methods and development of Revenue Assurance at the company
• KPIs monitoring and procedure
• Revenue Assurance in the data and broadband services area
• The plan for future development at Telefonica o2

Leonid Khokhlov
Head of Planning & Reporting,
Fraud & RA
JSC VIMPELCOM

Closing case study:                           
Building Revenue Assurance awareness across the organisation

• Common barriers to an effectively operating Revenue Assurance function
• Policy as a basic document for building reliable Revenue Assurance strategy and getting management support: what is the definition and scope?
• C-level reporting possibilities: are Revenue Assurance KPIs clear enough for business?
• Internal RA workshops: involving business departments and finding the best model for cooperation
• Cross-functional Revenue Assurance controls implementation: sharing possibilities and spreading the Revenue Assurance process across the organisation